1. Electronic Delivery Process
Delivery of our HTML templates is conducted electronically over high-speed secure servers:
- Instant Automated Fulfillment: Immediately upon successful transaction confirmation from Razorpay, our automated fulfillment system generates an encrypted download package and sends an email to the address specified during checkout.
- On-Screen Confirmation: Once Razorpay confirms payment completion, your browser will also display an on-screen order summary and instant download button.
2. Delivery Timelines
- Ready-Made HTML Templates: Delivery is instantaneous (typically within 1 to 5 minutes of payment confirmation). If there is any server congestion or high email queuing, delivery will occur within a maximum of 2 hours.
- Custom Web Design Services: For bespoke website development (Starter Landing Pages, Business Suite, or Enterprise Portals), milestones and deliverable timelines are agreed upon beforehand and range from 24 to 72 business hours for single pages, and 5 to 10 business days for full multi-page business websites.
3. Shipping / Delivery Charges
Because all our products and source code archives are delivered digitally over the internet, Shipping & Handling Fees are 100% FREE (₹0.00) for all digital products across India and globally.
4. What You Will Receive
Your digital download package will arrive as a secure .ZIP archive containing:
- All raw, unminified, and minified HTML5, CSS3, and JavaScript source code files.
- Icons, vector graphics (SVG), and responsive sample assets.
- Step-by-step documentation detailing how to configure, edit text, customize colors, and deploy to your hosting provider (such as Hostinger, cPanel, Apache, Nginx, or GitHub Pages).
- Commercial license certificate issued to your name/entity by RCR Groups.
5. Non-Receipt of Download Link or Technical Issues
If you have completed your payment via Razorpay but have not received your download email within 15 minutes, please perform the following checks:
- Inspect your email Spam, Junk, or Promotions folder, as automated emails may occasionally be filtered.
- Verify that you entered the correct email address during checkout without typos.
If you still cannot locate your download link, please contact our 24/7 Digital Delivery Support immediately at rcrcontactteam@gmail.com or call +91 95887 46801 with your Razorpay Payment ID. Our technical desk will verify your transaction and re-issue the files within 1 business hour.
6. Contact Details
For any queries related to shipping, digital fulfillment, or re-download access:
- Entity Name: RCR Groups
- Email: rcrcontactteam@gmail.com
- Phone: +91 95887 46801
- Operating Address: Nobal Enclave, Near Tau Devi Lal Park, Gurugram, Haryana - 122001, India