1. Company & Entity Information
This website is owned and operated by RCR Groups ("we", "us", "our"). We provide ready-made HTML website templates, website design services, and digital software assets. If you have any inquiries regarding this policy or our data practices, you may reach our Data Grievance Officer at rcrcontactteam@gmail.com.
2. Information We Collect
When you purchase digital products, request a quote, or contact our customer support, we may collect the following personal details:
- Contact Details: Your name, email address, mobile phone number, and physical/billing address.
- Transaction Records: Information regarding templates or services purchased, payment transaction IDs, date and time of order.
- Technical Data: IP address, browser type, device information, operating system, and anonymous usage patterns collected via standard cookies to optimize your browsing speed and user experience.
Important Note on Financial Data: RCR Groups DOES NOT collect, process, or store your credit/debit card numbers, CVV codes, net banking passwords, or UPI PINs. All payment transactions are executed securely through our authorized payment aggregator, Razorpay, under PCI-DSS Level 1 compliance.
3. How We Use Your Information
We process your personal information strictly for legitimate commercial and customer service purposes:
- To generate your purchase invoice and immediately dispatch your digital download link and source code files.
- To verify transaction authenticity and prevent fraudulent purchases via Razorpay.
- To provide after-sales technical support, template updates, and troubleshooting assistance.
- To comply with applicable Indian taxation laws (GST) and accounting regulations.
- To communicate critical service announcements, security notices, or updates to our terms and policies.
4. Payment Processing via Razorpay
Our store integrates with Razorpay Software Private Limited for online payment processing. When you submit your order, your financial information is transmitted directly through encrypted 256-bit SSL tunnels to Razorpay's secure servers. Razorpay adheres to the highest global standards established by the Payment Card Industry Data Security Standard (PCI-DSS). You may review Razorpay's data privacy practices at razorpay.com/privacy.
5. Information Sharing and Third Parties
We respect your privacy. We do not sell, rent, trade, or monetize your personal information to third-party marketers or data brokers. We disclose data only in the following restricted scenarios:
- Service Providers: Authorized technology providers including Razorpay (payment processing), automated transactional email delivery services, and secure cloud storage servers.
- Legal Requirements: When compelled by law, court order, or regulatory authorities under the Information Technology Act, 2000 and applicable Indian laws.
6. Cookies and Tracking
Our website utilizes minimal session cookies necessary for shopping cart functionality, template filtering preferences, and basic security tokens. You may adjust your browser settings to reject cookies; however, certain interactive aspects of our store (such as the instant checkout modal) may require cookies to function smoothly.
7. Data Security Measures
RCR Groups enforces robust administrative, technical, and physical safeguards to prevent unauthorized access, loss, or misuse of your personal data. All communication between your web browser and our servers is protected using Transport Layer Security (TLS 1.3 / SSL encryption).
8. User Rights
Under Indian information technology guidelines, you have the right to request access to the personal data we hold about you, request corrections to inaccurate records, or ask for the deletion of your customer profile upon satisfaction of all legal accounting obligations.
9. Grievance Officer & Contact Details
In accordance with the Information Technology Act, 2000 and the Rules made thereunder, the details of our Grievance Officer are provided below:
- Entity Name: RCR Groups
- Attention: Grievance Officer
- Address: Nobal Enclave, Near Tau Devi Lal Park, Gurugram, Haryana - 122001, India
- Email: rcrcontactteam@gmail.com
- Phone: +91 95887 46801